Frequently Asked Questions

What is FaceSmooch?

FaceSmooch is browser add-on that enhances your facebook chat and adds cool content such as emoticons, smileys and other amazing animations. You can send these animations directly from Facebook chat or post them on your or your friends wall through our up and coming Facebook app.

Is it free?

Of course! FaceSmooch is free and will remain free forever.

Is it safe?

Yes, FaceSmooch is 100% safe and has been examined by 36 of the leading security software available.

How do I use FaceSmooch?

All you have to do is download and install FaceSmooch from FaceSmooch.com, then open your facebook chat and click any of the new smileys in the chat. You can access more content by clicking the arrow on the right side.

Is FaceSmooch compatible with my browser?

FaceSmooch is compatible with Firefox 3 and up, Internet Explorer 8 and up. Chrome version is in the works and will be released in the upcoming weeks.

I'm having some difficulty seeing FaceSmooch after I installed it.

You may need to refresh your browser by clicking the SHIFT F5 button, or restarting your browser. If this doesn't help, try reinstalling FaceSmooch from FaceSmooch.com

I've sent an animation or smiley and my friend can't see it.

Your friend must also have FaceSmooch installed in order to enjoy our high quality content. To simplify this we added a link to your friends to quickly be able to install FaceSmooch and enjoy our content

How can I send FaceSmooch to my friends?

Thanks! You can tell your friends about FaceSmooch by posting on your wall, clicking the share button at the upper right corner of this page, in the FaceSmooch software itself or by simply sending them a smiley in the chat!!!

How can I close Facesmooch?

You can easily close Facesmooch by clicking the Close button X on the left side of the smiley toolbar in your chat.

How can I re-open FaceSmooch?

You can easily re-open FaceSmooch by clicking the Smiley button on the bottom left side of the chat.

How can I disable FaceSmooch?

You can easily disable FaceSmooch by clicking on the toolbar first button (the one on the left), choosing "Toolbar Info" > "Options" then un-selecting "Enhance my Facebook Chat with cool smileys..."

If I choose to uninstall FaceSmooch, what should I do?

Uninstalling is easy, all you need to do is go to add/remove programs and uninstall the toolbar from there.

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